General conditions of sale

1. General

These conditions define the rights and obligations relating to the use of the airport parking and shuttle services.

2. Definitions

"Manager" means JFK S.A.R.L., operator of the services; "Customer" means the user. The contract comprises the general conditions, the particular conditions and the applicable rates.

3. Application of the conditions

Any order implies unreserved acceptance of these conditions. Any change must be agreed in writing by the Manager. Failure to invoke a breach does not constitute a waiver.

4. Nature of the services

The services comprise the provision of a parking space and shuttle transfer to Orly airport. These services are inseparable.

5. Warranty and liability

The Manager's liability is limited to the services described. It is exempt in the event of the Customer's fault, force majeure or the act of a third party. Theft and scratches are not covered, unless a prior inventory of condition is drawn up (€12 incl. tax). Transport is insured with AXA.

6. Subscription terms

Reservation fees are definitively acquired. The requested documents must be completed. The reservation is confirmed after validation of payment and receipt of the documents.

7. Rates and payment

Rates may change at any time; the applicable price is the one in force at subscription. Payment is made by bank card (secure payment), by cheque (received 24 h in advance), online or at the hotel. Billing is based on the rates in force at the time of booking.

8. Termination

8.1 By the Customer — in the event of a breach, a 7-day period is allowed to remedy it. Any cancellation more than 48 h before the service leads to the retention of the reservation fees only; less than 48 h before, the full amount is retained.

8.2 By the Manager — immediate suspension in the event of emergency or force majeure; termination after formal notice in the event of a breach of contractual obligations.

9. Maintenance and service interruption

In the event of an interruption, the Customer is informed beforehand where possible, the Manager striving to limit any inconvenience.

10. Customer's rights and obligations

The Customer is responsible for the information provided and undertakes to report any change without delay.

11. Manager's obligations

The Manager implements the means necessary to provide access to the agreed services.

12. Right of withdrawal

The Customer has a period of 7 clear days from acceptance of the offer to exercise the right of withdrawal (distance selling). Refund is made within 30 days. This right no longer applies if the service has been used before the period expires.

13. Protection of personal data

Data collected is necessary to process the reservation. Under the French Data Protection Act and the GDPR, the Customer has the right to access, rectify and delete their data. Any commercial use requires their consent.

14. Assignment of the contract

The Customer may not assign the contract without written agreement. The Manager may assign it subject to compliance with its obligations.

15. Subcontracting

The Manager may use the subcontractors of its choice to perform the services.

16. Applicable law

These conditions are governed by French law.

Particular conditions — parking & shuttle

Parking is offered near Orly airport, from 3:30 to 0:30, 7 days a week, by reservation. Shuttles serve terminals 1, 2 and 3 in both directions (exceptional times possible between 0:00 and 3:30).

Reservations are made at least 48 h before the pick-up; below that, or if the return time is unknown, contact +33 (0)1 46 87 31 30 or by email. All prices are shown incl. tax.

Cancellation fees amount to €20 incl. tax (article 8.1). The Customer undertakes to provide their flight number and landing time at least 48 h before the return; otherwise they cannot be given priority on the shuttles. A delay of more than one hour without notice may lead to a No-Show cancellation.